If the dashboard of your GMC cracked, you should do something about it. But where do you go for help when safety officials say it isn’t a risk?
WMC5 says that dspite an emerging pattern of complaints and General Motors’ offer to cover the repair costs for a Mid-South consumer, the auto manufacturer says it has no plan to recall any of its vehicles for cracking dashboards.
GM offered to cover the estimated $1,082.78 repair of the cracked dashboard in Kyle Moncrief’s 2011 GMC Yukon Denali after the Tate County, Mississippi, resident reported the alleged defect to the WMC Action News 5 Investigators.
His concerns prompted a search of the vehicle safety database of the National Highway Traffic Safety Administration, the federal agency that regulates auto safety. According to the database, of the 13 complaints filed with NHTSA on the 2011 GMC Yukon Denali, eight concern cracked dashboards.
And not just on the Yukon Denali, either. There are cracked dashboard complaints on other GM models. The best example is the 2008 Chevy Tahoe. 34 of the 182 Chevy Tahoe complaints on record with NHTSA concern cracked dashboards.
The FL LEGAL team thinks that the issue is one that there have been repeated complaints to the National Highway Traffic Safety Administration and is acknowledged to be a vehicle defect. But because NHTSA and GM have deemed it’s not a “safety defect,” they’re not going to force a recall.
Both GM and the National Traffic Highway Safety Administration (NTHSA) have been blamed for not taking steps to protect consumers when it came to the GM ignition defect. Now, GM and NTHSA acknowledge a defect in the dashboards of GM’s popular full sized SUVs and trucks, but either say it’s not a safety risk or say they haven’t seen enough of them to call it a safety risk. Hopefully, they’re right. But if they’re wrong…